- Proudly rated 4.9 from 2.3k+ customer reviews
Excellence in Plumbing: Dial One Johnson Plumbing's Legacy
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- BBB A+ Rating
- Fully Licensed & Insured
- 60+ Years in Business
- Family Owned & Operated
Why Family Matters
Being family-owned isn’t just a talking point, it shapes how we operate. We don’t answer to corporate shareholders or franchise headquarters. We answer to our neighbors. When a Johnson answers the phone or a technician shows up wearing our name, they’re representing three generations of reputation built on doing right by people.
Sherrie reviews customer feedback personally. Daniel knows every technician by name. When something goes wrong, you’re not escalating to a distant call center, you’re talking to the people who own the company and genuinely care about making it right.
The People Behind the Service
Sherrie Hartsock
Owner & President
Sherrie has grown Dial One Johnson from a single location to four offices while maintaining the personal approach that made the company trusted in the first place. She’s proof that growth and family values aren’t mutually exclusive, you just have to care more about reputation than rapid expansion.
Daniel Johnson
General Manager
As a third-generation master plumber, Daniel bridges the company’s history and future. He learned the trade the same way his grandfather did, by doing the work, making mistakes, and understanding that excellence takes time. He still handles the complex problems that require years of experience, and he trains the next generation of technicians with the same patience his grandfather showed him.
Our Team
OFFICE & OPERATIONS
Karen Ferris
Accountant
Michelle Hood
Sales & Marketing Coordinator
Melissa Johnson
Accounting Assistant/CSR
Teiyana Nash
Dispatcher
Nita Bedolla
CSR
LICENSED PLUMBING TECHNICIANS
Jonathan Haygood
Plumbing
James Watson
Plumbing
Kerlin Townsend
Plumbing
Cody Mitchell
Plumbing
Joseph Silva
Plumbing
NATE-CERTIFIED HVAC TECHNICIANS
Joshua Wallace
HVAC Service Manager
Emmett Elston
HVAC
Jose Ramos
HVAC
Joe Oquendo
HVAC
Dan Richteral
HVAC
Chris Quintanilla
HVAC Installer
Every technician is licensed, background-checked, and trained to represent the Johnson family name. We hold Texas Plumbing License #41416 and HVAC License TACLA 0076152E. Our HVAC team is NATE-certified, and we maintain BBB A+ rating and full insurance and bonding for your protection.